FAQ - Social Affairs and Employment

In case of sickness or an occupational accident you must notify the absence on the first working day that your employee is unable to work. Hence, ‘saving’ applications for loss of income is no longer possible within the new method! You must submit a maternity leave application between four and two weeks prior to the start of the leave.

To give notice of absenteeism, you need, among other things, the full name, the sedula number and the CRIB number of the employee. This information is required to establish your employee's identity. You must also provide the telephone number on which your employee can be reached in the daytime. The RCN SZW unit will use this to contact your employee for a medical consultation.

You should only notify this if your employee returns to work earlier or later than agreed with the health insurance physician. You can find the stipulated date in the decision that you receive via our web portal. Only when your employee returns to work earlier or later, will you send an e-mail to ld.szw@rijksdienstcn.com or contact the RCN SZW unit by telephone.

Yes. You must register the first time you log in to the web portal as an employer. You can subsequently notify an absence. You will create a corporate account on MijnCN. You need to use your business CRIB number and email address when you create an account. After you have logged in click on ‘Go to mijn SZW’ at the bottom.

Because the SZW both receives and sends personal information, extra security is required. The use of 2-Factor Authentication for the online services of the SZW is therefore compulsory. Here you can read more about 2-Factor Authentication.

The employee who is not working due sickness or an occupational accident, must make sure that they can be reached during office hours. The RCN SZW unit will contact your employee by telephone within two working days after notification. Furthermore, the employee must be prepared to provide information on their medical condition. In case of absence due to maternity leave, the RCN SZW unit will request a medical certificate from the obstetrician.

You can change your application. If this is not or no longer possible, you can contact the RCN SZW unit, so we can correct the error.

If you have completed the first page in full, your responses will be saved automatically. If you have not completed the first page in full, you will need to start all over again. Please remember that in case of sickness or an occupational accident, your notification must be submitted on the first day of absence.

Yes, you can authorise someone else to submit the notification for you. Here you can read more about authorising.

No. Within the new method it is only possible to file an online application for loss of income via MijnCN. You can no longer use the yellow and white cards for new cases of absenteeism. Pending cases of (prolonged) absenteeism are still settled via the old method.

When your employee's medical data are complete, they will be processed promptly and you will receive a response. If your application is granted, you will receive the first payment no later than two weeks after our response.

Yes, you always receive a reaction comprising acceptance or rejection via our web portal. Our response will also contain an explanation of our decision. If you do not agree with it, you can file an objection. Here you can read how to file an objection.

Are you experiencing problems with the system? Then please contact the MijnCN helpdesk. If you need assistance submitting the online absence notification for your loss of wages application, you can contact the RCN SZW unit. The staff of the Loss of Wages department will gladly answer your question or help you with your application at our offices in Bonaire, Saba or St. Eustatius.

For more information about loss of earnings and your rights and obligations related to the absence of your employees, please visit the RCN website. If you have any additional questions, you can contact the RCN SZW unit.

No, in that case you do not need to verify your account again .

The final developments on the web portal are currently taking place. To keep the new method as user-friendly as possible, the digital work environment is now being tested extensively. We inform you as soon as possible of the start date.